Gdynia, Poland

Faculty of Management and Quality Sciences

Wydział Zarządzania i Nauk o Jakości

Table of contents

Faculty of Management and Quality Sciences at UMG

Subject area: economy and administration

Definitions and quotes

Management
Management (or managing) is the administration of an organization, whether it is a business, a not-for-profit organization, or government body. Management includes the activities of setting the strategy of an organization and coordinating the efforts of its employees (or of volunteers) to accomplish its objectives through the application of available resources, such as financial, natural, technological, and human resources. The term "management" may also refer to those people who manage an organization.
Management
It is better to first get the right people on the bus, the wrong people off the bus, and the right people in the right seats, and then figure out where to drive.
Jim C. Collins (2001). Good to Great: Why Some Companies Make the Leap...and Others Don't p. 41.
Quality
Uncontrolled variation is the enemy of quality.
Attributed to Edward Deming (1980) in: Chang W. Kang, Paul H. Kvam (2012) Basic Statistical Tools for Improving Quality. p. 19.
Quality
Social improvement is attained more readily by a concern with the quality of results than with the purity of motives.
Eric Hoffer, Reflections on the Human Condition, aph. 25 (1973).

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