Katowice, Poland

Quality Manager

Menedżer jakości

Table of contents

Quality Manager at UM

Language: Polish Studies in Polish
University website: metropolitalna.edu.pl

Definitions and quotes

Manager
Part of America's industrial problems is the aim of its corporate managers. Most American executives think they are in the business to make money, rather than products or service...The Japanese corporate credo, on the other hand, is that a company should become the world's most efficient provider of whatever product and service it offers. Once it becomes the world leader and continues to offer good products, profits follow.
W. Edwards Deming (1982) Out Of The Crisis p. 99
Quality
Come, give us a taste of your quality.
William Shakespeare, Hamlet (1600-02), Act II, scene 2, line 451.
Quality
Uncontrolled variation is the enemy of quality.
Attributed to Edward Deming (1980) in: Chang W. Kang, Paul H. Kvam (2012) Basic Statistical Tools for Improving Quality. p. 19.
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