Production Management

The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.

Part of the goods which are annually produced, and which are called wealth, is, strictly speaking, waste, because it consists of articles which ... either should not have been produced until other articles had already been produced in sufficient abundance, or should not have been produced at all. And some part of the population is employed in making goods which no man can make with happiness, or indeed without loss of self-respect, because he knows that they had much better not be made; and that his life is wasted in making them.

Understanding the concept of competency is a prerequisite to understanding his integrated model of management.