Warsaw, Poland

Change Management in IT System Implementations

Zarządzanie zmianą we wdrożeniach systemów IT

Table of contents

Change Management in IT System Implementations at SGH

Language: Polish Studies in Polish
University website: ssl-www.sgh.waw.pl/en

Definitions and quotes

Management
Management (or managing) is the administration of an organization, whether it is a business, a not-for-profit organization, or government body. Management includes the activities of setting the strategy of an organization and coordinating the efforts of its employees (or of volunteers) to accomplish its objectives through the application of available resources, such as financial, natural, technological, and human resources. The term "management" may also refer to those people who manage an organization.
System
A system is a regularly interacting or interdependent group of items forming an integrated whole. Every system is delineated by its spatial and temporal boundaries, surrounded and influenced by its environment, described by its structure and purpose and expressed in its functioning.
System
When a system is brought before the public, professing to be new, and claiming to be considered as peculiarly useful, it is incumbent on those who introduce it, to show in what respects it is original, and why it is an improvement.
Emma Willard (1838). A system of universal geography on the principles of comparison and classification.
System
A system is difficult to define, but it is easy to recognize some of its characteristics. A system possesses boundaries which segregate it from the rest of its field: it is cohensive in the sense that it resists encroachment from without...
Marvin Gerard Cline (1950). Fundamentals of a theory of the self: some exploratory speculations‎. p. 45.
Management
Poorly managed corporations, disorganized businesses, and badly led service agencies experience crisis daily and most will eventually fail. In contrast, the danger is to well organized, smooth running institutions that may not recognize a building crisis. Too often, sound organizations rely on their normal modus operandi to pull them through a crisis. It might. But at what cost? And what if it does not pull them through?
Wheeler L. Baker, Crisis Management: A Model for Managers (1993), p. 6
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