Crisis Management, Civil Protection and Civil Defence

Understanding the concept of competency is a prerequisite to understanding his integrated model of management.

If you are not ready, and did not know what to do, it could hurt you in different ways. It could knock you down, hard, or throw you against a tree or a wall. It is such a big explosion, it can smash in buildings and knock signboards over, and break windows all over town, but if you duck and cover, like Burt [the Turtle], you will be much safer.

Management is defined here as the accomplishment of desired objectives by establishing an environment favorable to performance by people operating in organized groups. Each of the managerial functions (planning, organizing, staffing, , directing, and controlling) is analyzed and described in a systematic way. As this is done, both the distilled experience of practicing managers and the findings of scholars are presented. This is approached in such a way that the reader may grasp the relationships between each of the functions, obtain a clear view of the major principles underlying them.