Transport Process Manager

the net effect of increasing scale, centralization of capital, vertical integration and diversification within the corporate form of enterprise has been to replace the 'invisible hand' of the market by the 'visible hand' of the managers.

The space of time in which a great work can now be accomplished is not marvellous. Brain, muscle, materials, and the means of rapid transport are instantly at command. If one has capital and a well-considered plan, the thing does itself. But that which is wonderful and which I can scarcely believe, although I have been in the midst of it, is the noble, artistic result which has come from the work of American artists who have had only a few months' time to prepare those very designs for the great buildings of the Exposition which have actually been executed with little change from the sketches which were presented in February, 1891.

The man in charge must concern himself with details. If he does not consider them important, neither will his subordinates. Yet “the devil is in the details.” It is hard and monotonous to pay attention to seemingly minor matters. In my work, I probably spend about ninety-nine percent of my time on what others may call petty details. Most managers would rather focus on lofty policy matters. But when the details are ignored, the project fails. No infusion of policy or lofty ideals can then correct the situation.